Frequently Asked Questions
Everything you need to know about your Cadet Kit Shop order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that personalized or custom-made gear is non-refundable.
Are your products officially licensed?
Yes, we pride ourselves on providing high-quality, durable apparel and equipment that meets or exceeds official cadet and military specifications.
Can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer bulk discounts for cadet units?
Yes, we provide special pricing for large unit orders. Please contact our customer service team with your requirements for a personalized quote.